Professional Comfort Consultant - Caylen Root

Customers often ask what makes Crown Heating, Cooling & Plumbing different from the average HVAC provider. One of those ways we excel is through our expert comfort consultant, Caylen Root. His job isn’t to sell equipment—it’s to help people understand their options so they can make the best decision for their home and family. Get results that make you happy by working with our team and Caylen Root today!

• A Family-Owned Company
• Satisfaction Is Always Guaranteed
• NATE-Certified Technicians

Work with Caylen and the rest of the expert technicians on our team to ensure your home is comfortable and efficient and that your budget stays intact.

Direct Contact: 330-235-1575

Schedule a comfort consultation with Crown Heating, Cooling & Plumbing today!

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A Trusted Comfort Partner

Caylen Root is a Comfort Consultant with Crown Heating, Cooling & Plumbing who believes homeowners deserve education, not pressure. With over 17 years of experience in residential and light-commercial HVAC, Caylen specializes in helping families make confident, informed decisions about their home comfort systems.

From furnaces and air conditioners to geothermal, boilers, and indoor air quality solutions, Caylen is known for taking the time to explain why something works, not just what to buy. His approach is simple: listen first, evaluate thoroughly, and recommend solutions that actually fit the home, the budget, and the long-term goals of the homeowner.

Caylen chooses to work with us because our values align with his own—doing things the right way, standing behind the work, and treating customers like neighbors, not transactions.

Caylen’s Experience and Certifications

In order for Caylen and our team to provide great, budget-friendly recommendations for our customers, we need to have a thorough understanding of the industry, the homes in our area, and the technology we install. Here are just a few reasons to take advice from Caylen, our Comfort Consultant:

Experience and Specialties

• 17+ years in residential & light-commercial HVAC
• Comfort system design & replacement
• High-efficiency gas furnaces & heat pumps
• Geothermal heating & cooling systems
• Ductless Systems
• Boilers
• Water Treatment
• Water Heaters
• Indoor Air Quality (IAQ) solutions
• Airflow, ductwork, and comfort imbalance troubleshooting
• Manual J load calculations & system sizing
• High Velocity Ducted Systems (i.e. Unico or Spacepak)

Certifications

• T.R.U.S.T. Selling Certification
• Factory-trained on Trane, Amana, Goodman, Carrier, Lennox, Daikin, Unico, Nordyne, ICP, & Crown Group Lifetime Series 
• Aprilaire Indoor Air Quality Partners Resource Training
• Ongoing technical & code compliance training

Direct Contact: 330-235-1575

A Personal Note From Caylen

I’m originally from New York, which explains the sarcasm, the loyalty, and why I still think good pizza should fold. Years ago, I chased the woman of my dreams to West Virginia, a bold move that worked out spectacularly. I’ve been married to Kate for 23 years (clearly my best decision), and together we’re raising three incredible kids: Josie (19), Makenna (17), and Sam (11), each with their own personalities, lifestyles, and opinions about my music choices.

Before working in HVAC, I took a sharp detour into the culinary world. I was accepted to the Culinary Institute of America in Hyde Park, NY, but once again, I chose love over logic and followed Kate to WV. I became a sous chef for a catering company in Fairmont, cooked with some truly great people, and learned that while I love food… those kitchen hours are wild!

Kate, meanwhile, took the sensible route and became a Nurse Practitioner at Akron Children’s Hospital, which makes her the real hero in the family.

I’ve been a Detroit Red Wings fan for life. When I moved to WV, I adopted WVU football, just in time for the emotional rollercoaster that was the Pat White/Pat McAfee era, and yes, I’m still not over the 2007 Pitt game. (Rich Rodriguez, we need to talk!)

These days, when I’m not working, you’ll find me:

• Officiating local soccer matches in Alliance (and working toward becoming an OHSAA official).
• Actively involved with Carnation City Players, our local community theater.
• Running a nonprofit I founded called AHS Creative & Performing Arts, focused on raising funds and support for local school programs.

I believe deeply in community, education, creativity, and showing up where it matters. I’ve spent over 25 years in customer-facing roles, with 17 of those in HVAC, which means I genuinely enjoy helping people. I explain complicated things in plain English, and fix comfort problems without the salesy nonsense.

Invest in a comfort consultation today by calling our the hotline above or scheduling an appointment with Crown Heating, Cooling & Plumbing

Direct Contact: 330-235-1575