Reviews
Donny came out to the house on time (actually 2 min early) and did a thorough walk through of our heating and cooling system. He periodically gave me updates throughout the entire process. There was one small part that needed replaced on our outside unit. Thankfully, he had that part in the van, so he was able to replace it the same day. Thanks Crown! Well done!
I think they're great! I've used them for 20+ years and have never had a bad experience! Bought my furnace and air conditioner from them also! They were wonderful. Highly recommend them and Phil Thompson as the technician to ask for! He's the best!
We are very happy with our service with Crown. From the time Shaun sat with us to pick the right heating and cooling system for us ,through the installation and the help filling out rebate forms.
We've been dealing with Crown for a number of years now. We have our AC and furnace checked twice a year and I have never had a complaint about the service. Crown seems to go out of their way to hire people who are not only skilled and helpful but personable and friendly as well. I'll never use anyone else.
People over the phone were nice and helpful, and Donny is great , very professional, pays attention to details, and he provided excellent service .
Very professional, good service
I have had the Crown group for several years now and the service is outstanding. I have purchased the preventive maintenance program so that i can avoid emergency HVAC situations and the service reps are on time, polite, knowledgeable. For routine maintenance, they arrive at a specific scheduled time and for other service issues, not only do I receive a reminder call the day before they are scheduled, i also receive a call when they are on their way. Additionally, when you call the service line, you talk to a LIVE, polite and helpful person
Called them with A/C issue. They came out same day. Called 30 mins ahead when enroute. Arrived on time. Jason quickly diagnosed and completed repairs within 40 mins. Thanks!
Crown has provided semi-annual maintenance on our heating and air conditioning system for 12 years, the length of time we've owned our home. In every instance, including today, the serviceman was prompt in arriving as scheduled, polite, and proficient in performing the necessary tasks. Potentially big problems have been identified during these visits three times in those 12 years, and were corrected, saving us time, inconvenience and money.